Strategic Account Manager — Paper & Packaging Solutions

Millcraft; Indianapolis (IN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plan

Paid time off

Job summary

Millcraft is seeking an Account Manager to develop and maintain strong client relationships, identify business needs, and offer tailored product and service solutions across office products, packaging supplies, and equipment. You will drive growth through direct outreach and collaborate with internal specialists to deliver exceptional results.

The ideal candidate has 3–5 years of sales experience in relevant industries, excellent communication skills, and a proactive approach to customer

Qualifications

• Bachelor's degree in business or a related field.
• 3-5 years of experience in sales, ideally in paper, packaging, or related industries.
• Proven ability to develop client relationships and drive new business.

Responsibilities

• Cultivate strong client relationships by understanding their needs and delivering bespoke solutions.
• Drive profitable growth by presenting and promoting our products and services.
• Serve as a liaison between clients and internal resources, ensuring seamless communication and resource allocation.
• Provide guidance to Customer Services Representatives, ensuring adherence to quality standards and customer specifications.
• Lead new business acquisition through proactive prospecting and networking across channels including social media.
• Gather and provide feedback from clients to enhance service offerings and product development.
• Maintain accurate records of customer information, sales activities, and opportunities.
• Prepare proposals and price quotations demonstrating value of solutions.
• Foster collaboration across units to optimize operations and customer satisfaction.

Skills

Sales promotion

Business development

Customer relationships

Communication

Negotiation

Organization

Presentation

PowerPoint

Education

Bachelor’s degree in business or related field

Tools

PowerPoint

ERP

CRM

Job description

Millcraft is seeking an Account Manager to develop and maintain strong client relationships, identify business needs, and offer tailored product and service solutions across office products, packaging supplies, and equipment. You will drive growth through direct outreach and collaborate with internal specialists to deliver exceptional results.

The ideal candidate has 3–5 years of sales experience in relevant industries, excellent communication skills, and a proactive approach to customer