Strategic Account Manager | Growth & Partnerships

Millcraft; Chattanooga (TN); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Profit-sharing

Tuition Reimbursement Program

401k Retirement Savings Plan

Company Paid Holidays

Wellness Program

Employee Assistance Program

Job summary

Millcraft is expanding in Tennessee and seeks an Account Manager who will build and maintain strategic client relationships across industries served by Millcraft. You will drive revenue through proactive outreach, manage opportunities, and collaborate with internal specialists to deliver tailored product and service solutions.

You will empower customers from office products to packaging and graphics, using CRM tools to track activity, prepare proposals, and grow the client base through cold

Qualifications

• Exceptional communication skills, both spoken and written.
• Proven ability to deliver superior customer service.
• Strong relationship-building and negotiation capabilities.

Responsibilities

• Cultivate and nurture relationships with key clients for long-term growth.
• Represent Millcraft professionally in all customer interactions and uphold brand image.
• Coordinate with internal teams to meet client requirements and drive solutions.

Skills

Exceptional communication

Strong written communications

Customer service excellence

Negotiation

Time management

PowerPoint proficiency

CRM/ERP systems experience

Tools

PowerPoint

CRM

ERP systems

Job description

Millcraft is expanding in Tennessee and seeks an Account Manager who will build and maintain strategic client relationships across industries served by Millcraft. You will drive revenue through proactive outreach, manage opportunities, and collaborate with internal specialists to deliver tailored product and service solutions.

You will empower customers from office products to packaging and graphics, using CRM tools to track activity, prepare proposals, and grow the client base through cold