Strategic Account Manager — Growth & Partnerships

Millcraft; Cleveland (OH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, & Vision

Profit-Sharing

Generous Time Off Policies

Tuition Reimbursement

Job summary

Millcraft in Cleveland, OH is seeking an Account Manager to engage with customers, suppliers and prospects, generating leads and revenue through outreach, referrals and networking. You will build and maintain strong relationships and tailor product solutions across office products, packaging, signage, and graphic arts.

The role requires exceptional communication, proactive service, and proficiency with Microsoft Office and CRM tools.

Qualifications

• Excellent communication and relationship-building skills.
• Proven ability to drive sales through outreach and referrals.
• Strong time management and organizational abilities.
• Proficiency with MS Office and CRM systems.
• Experience presenting proposals and quotes.

Responsibilities

• Develop and nurture strategic relationships with key clients for long-term partnerships.
• Act as company representative in all customer interactions and uphold brand image.
• Coordinate with internal teams to meet client needs and quotes.
• Prospect new business through events, referrals, and cold outreach.
• Manage accounts with daily outreach via phone, email, and in-person meetings.
• Maintain CRM records of opportunities, activities, and deals.

Skills

Communication

Relationship building

Negotiation

Time management

MS Office

CRM familiarity

Tools

D365

Power BI

PowerPoint

ERP/CRM systems

Job description

Millcraft in Cleveland, OH is seeking an Account Manager to engage with customers, suppliers and prospects, generating leads and revenue through outreach, referrals and networking. You will build and maintain strong relationships and tailor product solutions across office products, packaging, signage, and graphic arts.

The role requires exceptional communication, proactive service, and proficiency with Microsoft Office and CRM tools.