Strategic Account Manager

Millcraft; United States; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Profit-Sharing

401k Retirement Savings Plan

Tuition Reimbursement Program

Job summary

Millcraft in the United States is seeking an Account Manager to cultivate strategic client relationships, generate revenue, and represent the company with integrity. You will manage a portfolio of accounts, identify client needs, and deliver tailored office supplies, packaging, and graphics solutions.

You will lead engagements with customers and internal teams, track opportunities in CRM, and present compelling proposals using D365, Power BI, and PowerPoint.

Qualifications

• Excellent communication skills and professional written communication
• Proven ability to build and nurture client relationships and manage expectations
• Experience using CRM tools to track leads, opportunities and accounts
• Ability to present proposals and pricing effectively using digital formats

Responsibilities

• Cultivate and nurture strategic relationships with key clients to secure long-term partnerships
• Act as the company representative during customer interactions and maintain brand image
• Coordinate with internal teams to meet client needs and ensure seamless service delivery
• Manage and grow a portfolio of accounts through proactive outreach and CRM tracking

Skills

Communication

Negotiation

Relationship-building

CRM experience

Office software

Tools

D365

Power BI

PowerPoint

CRM systems

Job description

Millcraft in the United States is seeking an Account Manager to cultivate strategic client relationships, generate revenue, and represent the company with integrity. You will manage a portfolio of accounts, identify client needs, and deliver tailored office supplies, packaging, and graphics solutions.

You will lead engagements with customers and internal teams, track opportunities in CRM, and present compelling proposals using D365, Power BI, and PowerPoint.