Packaging Account Manager | Grow Key Partnerships

Millcraft; Town of Canton (NY); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, & Vision

401k Retirement Savings Plan

Tuition Reimbursement Program

Generous Time Off Policy

Wellness Program

Job summary

Millcraft is seeking an Account Manager to actively engage with customers, suppliers and prospects, generating leads and revenue through networking, referrals, and outreach. You'll nurture relationships across industries and collaborate with internal teams to deliver tailored solutions for paper, envelopes, signage, and packaging.

The role emphasizes strategic relationship management, opportunity identification, and effective communication, with a focus on growth and customer satisfaction within

Qualifications

• Exceptional communication and written skills.
• Proactive in delivering superior customer service.
• Capable of engaging with individuals at all levels.
• Skilled in persuasion and negotiation.
• Experience with ERP/CRM systems is advantageous.

Responsibilities

• Cultivate and nurture strategic relationships with key clients.
• Act as a professional representative of Millcraft in all interactions.
• Serve as liaison between customers and internal resources.
• Provide guidance to customer experience reps on requirements and pricing.
• Pursue new opportunities via prospecting, events, referrals and social media.
• Manage a portfolio of accounts with daily outreach and cold calls.

Skills

Communication

Relationship building

Prospecting

Negotiation

CRM systems

D365

Power BI

PowerPoint

ERP

Time management

Tools

CRM software

D365

Power BI

PowerPoint

ERP

Job description

Millcraft is seeking an Account Manager to actively engage with customers, suppliers and prospects, generating leads and revenue through networking, referrals, and outreach. You'll nurture relationships across industries and collaborate with internal teams to deliver tailored solutions for paper, envelopes, signage, and packaging.

The role emphasizes strategic relationship management, opportunity identification, and effective communication, with a focus on growth and customer satisfaction within