Strategic Account Manager — Mechanical Systems & Services

ColonialWebb Contractors; Richmond (VA); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Commission opportunities

401(k) with company match

PTO and holidays

Medical, dental, vision benefits

Employee referral incentives

Job summary

ColonialWebb Contractors is seeking an enthusiastic Account Manager with a mechanical engineering background or skilled trades experience. The role involves supporting sales and operations for service projects and service agreements, and developing strong relationships with customers in a fast-paced environment.

The ideal candidate brings HVAC, plumbing, or electrical knowledge and strong MS Office/CRM skills, with a commitment to continuous learning.

Qualifications

• Bachelor's degree in Mechanical Engineering or 2+ years mechanical experience (HVAC, plumbing, or electrical).
• Strong written and verbal communication and customer-service mindset.
• Proficiency with MS Office, CRM systems, and internet use.

Responsibilities

• Support sales and operations for Service Project and Service Agreement opportunities.
• Perform estimating activities for commercial mechanical service projects (equipment replacements, retrofits, installations).
• Develop trusting relationships with customers and grow those relationships.
• Identify customer objectives and how our services may fit their needs.
• Analyze and make recommendations on modifying contracts during renewal processes.

Skills

MS Office

CRM systems

Customer communication

Education

Mechanical Engineering degree

2+ years mechanical experience

Tools

CRM software

Internet navigation

Job description

ColonialWebb Contractors is seeking an enthusiastic Account Manager with a mechanical engineering background or skilled trades experience. The role involves supporting sales and operations for service projects and service agreements, and developing strong relationships with customers in a fast-paced environment.

The ideal candidate brings HVAC, plumbing, or electrical knowledge and strong MS Office/CRM skills, with a commitment to continuous learning.