Strategic Account Manager

ColonialWebb; Richmond (VA); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Competitive salary and commission

Career development and progression

401(k) plan with company match

PTO and paid holidays

Medical, dental, life, vision and long

Employee Assistance Program

Employee referral incentives

Vehicle allowance

Job summary

ColonialWebb seeks an Account Manager with a mechanical engineering background or hands-on trade experience to drive service opportunities in the Richmond, VA area. You will coordinate sales and operations for service projects and renewals, estimating equipment replacements and retrofits, and build lasting client relationships to meet objectives.

The role rewards performance with a base salary plus commissions, a 401(k) with match, and comprehensive benefits. Veterans are encouraged to apply.

Qualifications

• Mechanical Engineering degree or 2+ years mechanical experience (HVAC, plumbing, or electrical)
• Solid communication and customer service skills
• Proficiency with MS Office, CRM systems
• Ability to manage customer relationships and expectations

Responsibilities

• Support sales and operations for Service Project and Service Agreement opportunities
• Perform estimating activities for commercial mechanical service projects (i.e., equipment replacements, retrofits, installations)
• Develop trusting relationships with customers and grow those relationships
• Identify customer objectives and how our services may fit their needs
• Analyze and make recommendations on modifying and repositioning agreements on renewal processes

Skills

Communication skills

Customer service

Interpersonal skills

Education

Mechanical Engineering degree

Tools

MS Office

CRM systems

Internet use

Job description

ColonialWebb is seeking an enthusiastic, Account Manager with a mechanical engineering or background with skilled trades.

If you have knowledge of the mechanical (HVAC, plumbing and electrical) commercial service industry, or a mechanical engineering background/education and looking for a great challenge, we encourage you to apply.

We provide all the tools necessary to excel in this position, but the commitment to succeed comes from you!

Who we are:

We are focused on our people, our culture and our business.

We specialize in multiple trades and our teams do work in New Construction, Mechanical Service, Industrial Refrigeration, Special Projects, and Manufacturing.

We have been providing an array of services for our commercial customers for over 50 years.

Perks of joining ColonialWebb:

• Competitive salary and commission opportunities
• Career development and progression
• 401(k) plan with company match
• PTO and paid holidays
• Excellent medical, dental, life, vision and disability benefits
• Employee Assistance Program
• Employee referral incentives
• Pay Range : Base of $50k-$100k with commission opportunities and a vehicle allowance. OTE for your first year expected to be $150k!

A day in the life:

• Support sales and operations for Service Project and Service Agreement opportunities
• Perform estimating activities for commercial mechanical service projects (i.e., equipment replacements, retrofits, installations)
• Develop trusting relationships with customers and grow those relationships
• Identify customer objectives and how our services may fit their needs
• Analyze and make recommendations on modifying and repositioning agreements on renewal processes

The ideal candidate:

• Understands applications of HVAC, electrical and plumbing systems
• Has solid computer skills (Microsoft Office products suite)
• Is committed to continuous learning in a fast-paced environment
• Enjoys interaction with many team members and clients

You should have:

• Mechanical Engineering degree or 2 + years mechanical experience (HVAC, plumbing, or electrical)
• Skillful listener, with excellent communication, interpersonal, and customer service skills
• Proficiency with MS Office, CRM systems, and Internet use
• Client management skills; able to manage customer relationships, perceptions and expectations

Veterans and those with previous military experience are encouraged to apply.

EOE M/W/Disability/Vets