Strategic Account Manager II

FedEx; City of Albany (NY); On-site; USD 54,000 - 108,000; Full time

Job summary

FedEx in Albany, NY seeks a sales professional to maintain and deepen customer relationships in a major/metro territory, achieving personal and company sales goals for small to mid-sized customers.

Responsibilities include collaborating with internal teams, negotiating fair pricing within FedEx parameters, and leveraging PowerPoint and internal systems to deliver tailored solutions. Moderate overnight travel is required.

Qualifications

• Excellent communication skills.
• Strong product knowledge.
• Solution building capability.
• Time management and organization.
• Relationship building and client retention.
• Data analysis and predictive analytics.
• Data visualization for success metrics.

Responsibilities

• Maintains existing business by understanding the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
• Coordinates and collaborates with internal teams to provide a seamless and outstanding customer experience
• Mid-level negotiation skills needed to offer fair, competitive market-based pricing within parameters set by FedEx; may negotiate strategic pricing for select customers.
• Leverages new and existing technology tools such as internal systems, mobile devices, and PowerPoint.
• Performs other duties as assigned

Skills

Communication

Product Knowledge

Solution Building

Time Management

Organization

Self-Motivation

Adaptability

Problem Solving

Business Acumen

Relationship Building

Data Analysis

Predictive Analytics

Data Visualization

Technology Tools

Education

Bachelor's degree/equivalent

Equivalency reflected under minimum experience

Tools

PowerPoint

Internal systems

Job description

FedEx in Albany, NY seeks a sales professional to maintain and deepen customer relationships in a major/metro territory, achieving personal and company sales goals for small to mid-sized customers.

Responsibilities include collaborating with internal teams, negotiating fair pricing within FedEx parameters, and leveraging PowerPoint and internal systems to deliver tailored solutions. Moderate overnight travel is required.