Strategic Account Manager II: Growth & Retention

FedEx; Hatfield (MA); On-site; USD 58,000 - 82,000; Full time

Job summary

FedEx’s Federal Express Corporation in Massachusetts seeks a mid-level B2B sales professional to retain and grow key accounts. You will learn each customer’s business, analyze needs, and craft solutions while coordinating with sales, operations, and other partners to ensure a seamless customer experience.

This role requires moderate overnight travel and offers a pay range from $57,750.00 to $81,874.98. Strong communication, negotiation, data analytics, and technology tooling are essential, with

Qualifications

• Bachelor's degree/equivalent (Equivalency reflected under minimum experience).
• Four (4) years of B2B sales experience OR two (2) years of the Company’s B2B sales experience required.
• Excellent communication skills, product knowledge, solution building, time management, organization, self-motivation and problem solving.
• History of relationship building & maintaining strong client relationships; data analysis & predictive analytics for retention; data visualization for success metrics.

Responsibilities

• Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
• Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners to provide a seamless and outstanding customer experience
• Mid-level negotiation skills needed to offer fair, competitive market-based pricing within parameters set by FedEx. Will occasionally need to negotiate strategic pricing for select customers.
• Leverages new and existing technology tools such as internal systems, mobile devices, and PowerPoint.
• Performs other duties as assigned

Skills

Relationship building

Communication

Pricing negotiation

Data analysis

Solution building

Time management

Education

Bachelor's degree or equivalent

Tools

PowerPoint

Internal systems

Mobile devices

Job description

FedEx’s Federal Express Corporation in Massachusetts seeks a mid-level B2B sales professional to retain and grow key accounts. You will learn each customer’s business, analyze needs, and craft solutions while coordinating with sales, operations, and other partners to ensure a seamless customer experience.

This role requires moderate overnight travel and offers a pay range from $57,750.00 to $81,874.98. Strong communication, negotiation, data analytics, and technology tooling are essential, with