Strategic Account Manager - Growth & Territory

The Kendall Group; Coldwater (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

The Kendall Group is seeking an Account Manager to drive outside sales and customer satisfaction. You will manage territory, engage with decision makers, and close sales while maintaining strong relationships and achieving margin goals.

You will use CRM to track accounts, collaborate with a cross-functional team, and participate in budgeting, forecasting, and strategic planning for your assigned accounts.

Qualifications

• High School diploma or GED required.
• Previous sales experience preferred.
• Strong Microsoft Office and CRM skills.

Responsibilities

• Contact customers and articulate Kendall value proposition for products and services.
• Keep CRM system up to date with account, contact and opportunity pipeline information.
• Attend sales meetings and other company meetings as requested; may attend industry shows and conventions.
• Professionally represent Kendall in presentations, briefings and trade events.
• Entertain customers; maintain good will.
• Promote customer training (lunch and learns, etc.).
• Make special or emergency deliveries if needed.
• Contribute to annual budgeting and forecasting process.
• Forward information on competitors’ activities, and possible sales leads.
• Plan strategy, goals and objectives for each account.
• Regularly meet or exceed sales targets.
• Perform business reviews to align Kendall capabilities with client goals and present this to executive levels in the client organization.
• Make calls independently or with internal resources including technical and management to achieve account goals.
• Interact with Kendall management and technical team to develop customer strategies, coordinate follow-up, maximize profits, close orders and ensure project delivery.

Skills

Sales experience

Customer service

Communication

CRM

Education

High School diploma or GED

Tools

Microsoft Office

CRM software

Job description

The Kendall Group is seeking an Account Manager to drive outside sales and customer satisfaction. You will manage territory, engage with decision makers, and close sales while maintaining strong relationships and achieving margin goals.

You will use CRM to track accounts, collaborate with a cross-functional team, and participate in budgeting, forecasting, and strategic planning for your assigned accounts.