Account Growth Specialist — Employee-Owned Team

The Kendall Group; Seven Stars (PA); On-site; USD 42,000 - 65,000; Full time

Job summary

The Kendall Group in Pennsylvania seeks an Account Representative to join the Business Development team. This role focuses on prospecting new accounts and growing existing customer relationships that are not actively managed, using phone, email and other communication channels to understand needs and offer Kendall's products.

You will drive opportunities from marketing, close sales, manage quotes, coordinate with cross-functional teams, maintain CRM records, and deliver exceptional service to

Qualifications

• 3 years of sales, customer service or similar relevant business experience or 1 year of relevant electrical distribution sales experience.
• High School diploma or GED is required; degree preferred.
• MS Office experience; ability to learn new software; strong product knowledge and customer service focus.

Responsibilities

• Drive new business by contacting potential customers via phone, email and other channels.
• Close sales and build relationships in a fast-paced, team-oriented environment.
• Develop opportunities by taking ownership of leads from marketing, outside sales, and national accounts.
• Boost sales by recommending related products based on customer needs and buying patterns.
• Manage quotes and customer inquiries including credit terms, warranties, delivery, and related topics.
• Collaborate with marketing and product teams to provide tailored materials and support.
• Resolve account issues quickly by coordinating Kendall resources and maintaining accurate CRM records.
• Stay informed about Kendall's product offerings and innovations to answer customer questions effectively.

Skills

Sales experience

CRM knowledge

MS Office

Communication skills

Customer service

Education

High School diploma or GED

Associate/Bachelor degree or equivalent

Tools

CRM software

MS Office

Job description

The Kendall Group in Pennsylvania seeks an Account Representative to join the Business Development team. This role focuses on prospecting new accounts and growing existing customer relationships that are not actively managed, using phone, email and other communication channels to understand needs and offer Kendall's products.

You will drive opportunities from marketing, close sales, manage quotes, coordinate with cross-functional teams, maintain CRM records, and deliver exceptional service to