Strategic Account Manager – Growth & Retention

Paycom; Las Vegas (NV); On-site; USD 81,000 - 109,000; Full time

Benefits offered by this job

Health insurance

401(k)

Employee Stock Purchase Program

Paid time off

Paid family leave

Job summary

Paycom is seeking a Strategic Account Manager (Client Relations Representative) to retain and grow relationships with existing clients, driving usage, retention, and revenue. The role involves collaborating with sales and transition teams, delivering value presentations, and conducting regular business reviews to maximize software adoption and client satisfaction.

Travel up to 75% is required, with in-person meetings and strategic planning to expand accounts.

Responsibilities

• Retain existing client relationships and expand revenue through Paycom software utilization and upsell strategies.
• Collaborate with Outside Sales and Transition Specialists to ensure smooth client ownership transitions and ongoing superior service.
• Conduct regular business reviews, present performance metrics, and identify opportunities for growth and optimization.

Job description

Paycom is seeking a Strategic Account Manager (Client Relations Representative) to retain and grow relationships with existing clients, driving usage, retention, and revenue. The role involves collaborating with sales and transition teams, delivering value presentations, and conducting regular business reviews to maximize software adoption and client satisfaction.

Travel up to 75% is required, with in-person meetings and strategic planning to expand accounts.