Client Growth & Retention Strategist

Paycom Software Inc.

Cleveland (OH)

On-site

USD 86,000 - 105,000

Full time

14 days+

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Benefits offered by this job

Health insurance

401(k) with matching

Employee Stock Purchase Plan

Paid family leave

Paid vacation

Job summary

Paycom Software Inc. is seeking a Strategic Account Manager (Client Relations Representative) to retain and grow relationships with existing clients, driving usage, retention, and additional revenue. The role involves presenting value propositions, conducting business reviews, and collaborating with sales teams to expand client portfolios.

Travel up to 75% is required. The position offers a base salary of $95,000 per year with an uncapped commission plan and comprehensive benefits, including

Qualifications

Proven strategic sales and closing experience.
Experience maintaining relationships with enterprise clients.
Ability to influence decision makers and present value propositions.

Responsibilities

Retain and grow existing client relationships through usage, retention, and revenue expansion.
Conduct regular business reviews and present performance metrics to clients.
Identify and develop additional revenue opportunities within client portfolios.
Coordinate with Outside Sales and Transition teams to ensure smooth client ownership transitions.
Travel up to 75% to meet clients and conduct face-to-face meetings.

Skills

Strategic sales

Closing

Executive presence

Client relations

Needs assessment

Communication

Education

Bachelor's Degree

Job description

Travel up to 75% is required. The position offers a base salary of $95,000 per year with an uncapped commission plan and comprehensive benefits, including

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