Strategic Account Manager - Growth & Retention

Paycom; Chicago (IL); Sur place; USD 81 000 - 109 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) with company match

Paid vacation

Holidays and sick leave

Employee Stock Purchase Program

Paid family leave

Better Conversations roundtables

Employee referral bonuses

Learning and development programs

Résumé du poste

Paycom is seeking a Strategic Account Manager (Client Relations Representative) in Chicago, IL. It focuses on retaining existing relationships, expanding revenue, and delivering value through Paycom software.

Responsibilities include high-touch client management, frequent executive-level interactions, and a strong emphasis on achieving quotas with an uncapped commission plan. Travel up to 75% is required.

Responsabilités

• Collaborate with Outside Sales to ensure a smooth client ownership transition.
• Cultivate and nurture existing client relationships for strong retention.
• Meet quotas and revenue goals via retention and account expansion.
• Analyze and clarify client needs on an ongoing basis.
• Drive revenue retention, profitability, and client loyalty.
• Present the value proposition through client presentations.
• Maintain relationships at C-level across the organization.
• Schedule and conduct weekly face-to-face meetings.
• Prepare strategic agendas, review usage, and oversee system updates to maximize Paycom value.
• Conduct regular business reviews, report metrics, and propose improvements.
• Stay updated on industry trends and competitive dynamics.
• Develop deep understanding of the client’s org structure.
• Provide market feedback to assist in product development.

Connaissances

Client relationships

Sales

Account management

Relationship building

Negotiation

Description du poste

Paycom is seeking a Strategic Account Manager (Client Relations Representative) in Chicago, IL. It focuses on retaining existing relationships, expanding revenue, and delivering value through Paycom software.

Responsibilities include high-touch client management, frequent executive-level interactions, and a strong emphasis on achieving quotas with an uncapped commission plan. Travel up to 75% is required.