Strategic Account Manager, Growth & Relationships

Otis Worldwide Corporation; Saint Paul (MN); Sur place; USD 50 000 - 64 000; Plein temps

Avantages offerts par ce poste

401(k) match

Medical, dental, vision coverage

Paid time off

Life insurance

Tuition reimbursement

Employee assistance program

Résumé du poste

Otis Worldwide Corporation in Roseville, MN is seeking an Associate, Account Manager to strengthen customer relationships, manage inquiries, and drive account retention. You will serve as the main contact for billing, scheduling, and service concerns, supporting both customers and operations teams.

In this role you will identify opportunities for service sales, renewals, and growth, develop new business through prospecting, and plan accounts with the service organization.

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred.
• Experience in sales, account management, or customer-facing roles is preferred.
• Excellent written, verbal, interpersonal, and presentation skills.
• Ability to build strong relationships with customers and internal teams.
• Self-motivated, organized, and able to manage multiple accounts.
• Proficient with Microsoft-based tools and learn sales systems quickly.

Responsabilités

• Manage and develop relationships with assigned customer accounts.
• Serve as primary contact for inquiries including billing and service issues.
• Maintain regular communication to strengthen relationships and identify needs.
• Identify opportunities for service sales, renewals, and growth.
• Develop new business through prospecting and local market knowledge.
• Collaborate with Service Operations to resolve concerns.
• Use Otis sales tools to manage pipeline and forecast results.

Connaissances

Customer service

Relationship building

Sales experience

Communication skills

MS Office

Teamwork

Problem solving

Time management

Formation

High school diploma or equivalent

Bachelor's degree preferred

Description du poste

Otis Worldwide Corporation in Roseville, MN is seeking an Associate, Account Manager to strengthen customer relationships, manage inquiries, and drive account retention. You will serve as the main contact for billing, scheduling, and service concerns, supporting both customers and operations teams.

In this role you will identify opportunities for service sales, renewals, and growth, develop new business through prospecting, and plan accounts with the service organization.