Strategic Account Manager, Corporate Growth

Cleveland-Cliffs Tooling & Stamping; Cleveland (TN); Presencial; USD 85 000 - 120 000; Tempo integral

Resumo da oferta

Cleveland-Cliffs Tooling and Stamping in Cleveland, TN, seeks a Program Manager Corporate Business Development to serve as primary client contact, identify strategic customers, and build long-term partnerships. You will collect insights, analyze client data, and support internal teams to tailor product value and drive growth.

The ideal candidate will have strong communication, data analysis, and problem-solving skills, with the ability to work in a fast-paced environment and manage multiple

Qualificações

• Exceptional verbal and written communication.
• Ability to collect, track, and analyze large amounts of data.
• Adaptability and strong problem-solving skills with excellent active listening skills.
• Ability to build rapport and collaborate with others within the company and externally.
• Understanding of consumer/customer behaviors and industry trends.

Responsabilidades

• Identifying and developing new key customers as well as developing opportunities with select current customer base.
• Target immediate takeover opportunities to backfill existing Hot and Cold stamp open capacity.
• Develop key opportunities in support of CCTS business plan
• Communicating with clients to understand their needs and explain CCTS product value.
• Building and maintaining relationships with clients based on trust and respect.
• Collaborating with internal departments to facilitate client need fulfillment.
• Keeping accurate records pertaining to opportunities and account notes.
• Maintaining updated knowledge of company products and services.
• Resolving complaints and preventing additional issues by improving processes while maintaining customer relationships.
• Identifying industry trends and opportunities that provide growth for CCTS.
• Acting as a client advocate with a focus on improving the buyer experience.

Conhecimentos

Verbal communication

Written communication

Data analysis

Problem-solving

Active listening

Relationship building

Descrição da oferta de emprego

Cleveland-Cliffs Tooling and Stamping in Cleveland, TN, seeks a Program Manager Corporate Business Development to serve as primary client contact, identify strategic customers, and build long-term partnerships. You will collect insights, analyze client data, and support internal teams to tailor product value and drive growth.

The ideal candidate will have strong communication, data analysis, and problem-solving skills, with the ability to work in a fast-paced environment and manage multiple