Strategic Account Manager - Financial Services

TikTok; New York (NY); On-site; USD 73,000 - 105,000; Full time

Job summary

TikTok is seeking an Account Manager for Financial Services within Global Business Solutions in New York. You will maintain and grow relationships with a portfolio of SMB clients, understand goals, educate on platform trends, and drive success on TikTok's advertising solutions.

The role emphasizes data-driven analysis, cross-team collaboration, and opportunities to upsell, with base salary from $72,515 to $105,143 and a comprehensive benefits package.

Qualifications

• Experience in a digital advertising or e-commerce sales position.
• Strong understanding of sales processes, including upselling, cross-selling, and negotiations.
• Familiarity with trends and brands within the advertising industry.

Responsibilities

• Act as the primary contact for a portfolio of SMB clients, ensuring engagement and building long-term relationships.
• Educate clients on TikTok-specific trends and strategies to optimize platform usage.
• Analyze TAM and TikTok's performance within broader marketing spend to guide strategy.
• Develop strategies to retain clients, reduce churn, and enhance platform dependency.
• Collaborate across teams to exchange insights and drive product enhancements.
• Identify upsell and cross-sell opportunities, including ad credits and measurement studies.

Skills

Digital advertising sales experience

Upselling & cross-selling

Client relationship management

Negotiation skills

Advertising industry trends

Job description

TikTok is seeking an Account Manager for Financial Services within Global Business Solutions in New York. You will maintain and grow relationships with a portfolio of SMB clients, understand goals, educate on platform trends, and drive success on TikTok's advertising solutions.

The role emphasizes data-driven analysis, cross-team collaboration, and opportunities to upsell, with base salary from $72,515 to $105,143 and a comprehensive benefits package.