Strategic Client Solutions Manager, Financial Services

TikTok; New York (NY); On-site; USD 88,000 - 142,000; Full time

Benefits offered by this job

Health insurance

401k match

Parental leave

Disability

Life insurance

Wellbeing benefits

Paid holidays

Paid sick days

Paid personal time

Job summary

TikTok in New York seeks a Client Solutions Manager for Financial Services within Global Business Solutions. You will cultivate strategic client partnerships, tailor media strategies, and coordinate cross-functional teams to deliver long-term account plans.

Leverage product expertise to drive full-funnel campaigns, analyze performance, upsell opportunities, and present data-driven QBRs. The role requires 4+ years in client solutions or ad tech, with strong data tools skills.

Qualifications

• 4+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field.
• Proficiency in analyzing and utilizing data tools such as Excel, Data Studio.
• Ability to thrive in a fast-paced, rapidly evolving environment.
• Preferred: Experience with performance-driven advertising and/or auction-based ad platforms.
• Proven track record of driving revenue growth, developing media strategy, and managing advertiser relationships.
• Expertise in crafting and delivering compelling QBRs that address client needs and showcase TikTok’s platform capabilities through data-driven storytelling.
• Familiarity with measurement frameworks and attribution models.
• Experience diagnosing and solving technical problems in collaboration with product and engineering teams.

Responsibilities

• Cultivate and maintain strategic partnerships with clients, serving as a trusted advisor and key point of contact for day-to-day client communications.
• Develop and execute media strategies tailored to client goals.
• Leverage deep product expertise to help clients activate full-funnel strategies — from brand awareness to performance — ensuring TikTok’s solutions are effectively aligned to client objectives.
• Educate clients on TikTok’s products, platform updates, and best practices to drive campaign success.
• Analyze campaign data to identify strategic optimizations and upsell opportunities, and provide clients with proactive performance insights and actionable recommendations.
• Coordinate cross-functional teams and resources to deliver on long-term account plans and strategic client initiatives.
• Diagnose and troubleshoot client issues alongside cross-functional teams, such as Product and Engineering.

Skills

Client solutions

Account management

Data analysis

Digital advertising

AdTech

Tools

Excel

Data Studio

Job description

TikTok in New York seeks a Client Solutions Manager for Financial Services within Global Business Solutions. You will cultivate strategic client partnerships, tailor media strategies, and coordinate cross-functional teams to deliver long-term account plans.

Leverage product expertise to drive full-funnel campaigns, analyze performance, upsell opportunities, and present data-driven QBRs. The role requires 4+ years in client solutions or ad tech, with strong data tools skills.