Strategic Account Manager — Facilities & Operations

CBRE; New York (NY); On-site; USD 100,000 - 165,000; Full time

Job summary

CBRE in New York is hiring an Account Manager to oversee a small to medium team delivering client commitments within operations management. You will coordinate staff functions supporting the organization’s goals and strategies.

The role focuses on supervising employees, managing projects, and sustaining client relationships with a proactive, results-driven approach. CBRE emphasizes service excellence and accountability.

Qualifications

• Bachelor's degree preferred with 3–5 years of relevant experience.
• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook).
• Extensive organizational skills with a strong inquisitive mindset.

Responsibilities

• Provide formal supervision to employees, monitor training and development, conduct performance evaluations and coaching.
• Coordinate and manage the team's daily activities, establish work schedules, assign tasks, cross-train staff.
• Consult with sales to define project requirements and identify risks, and implement action plans.

Skills

Staffing

Coaching

Mentoring

Performance management

Leadership

Communication

Education

Bachelor's degree

Tools

Microsoft Office

Word

Excel

Outlook

Job description

CBRE in New York is hiring an Account Manager to oversee a small to medium team delivering client commitments within operations management. You will coordinate staff functions supporting the organization’s goals and strategies.

The role focuses on supervising employees, managing projects, and sustaining client relationships with a proactive, results-driven approach. CBRE emphasizes service excellence and accountability.