Strategic Facilities Account Lead

CBRE; Dallas (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

CBRE is seeking an Account Management Manager in the United States to lead a small to mid-sized team delivering client commitments within the Operations Management function. The role coordinates staff across projects and ensures tasks meet goals and contractual obligations.

The position emphasizes leadership, client relationships, and strategic planning, with a focus on service excellence and cross-functional collaboration within CBRE.

Qualifications

• Bachelor's degree preferred or equivalent combination of experience and education.
• Experience in staffing, training, mentoring, performance appraisal and retention.
• Ability to communicate performance expectations and resolve issues effectively.

Responsibilities

• Provide formal supervision to employees, conduct evaluations and coaching.
• Coordinate and manage the team's daily activities, schedules and deadlines.
• Define project requirements with sales and identify risks and actions.
• Coordinate resources to service projects and build strategic operational plans.
• Manage sales and relationships with small to mid-sized clients.
• Monitor service levels and present findings to senior management.
• Prioritize issues and collaborate with internal and client teams.
• Ensure delivery against contractual obligations.
• Lead by example and align with CBRE RISE values.
• Identify and resolve day-to-day issues in systems and processes.

Skills

Staff supervision

Performance coaching

Relationship management

Cross-functional collaboration

MS Office

Education

Bachelor's Degree preferred

Tools

MS Office Suite

Job description

CBRE is seeking an Account Management Manager in the United States to lead a small to mid-sized team delivering client commitments within the Operations Management function. The role coordinates staff across projects and ensures tasks meet goals and contractual obligations.

The position emphasizes leadership, client relationships, and strategic planning, with a focus on service excellence and cross-functional collaboration within CBRE.