Senior Facilities Account Manager

CBRE Group, Inc.; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

CBRE Group, Inc. is seeking an Account Manager for Global Workplace Solutions Local in New York. You will lead a dedicated client team, ensuring financial and operational commitments are met while driving account growth and retaining the client at renewal.

Responsibilities include coordinating PM and vendor services, maintaining governance and reporting, and presenting financial and operational updates to stakeholders. This role requires strong leadership, communication, and strategic thinking.

Qualifications

• Bachelor's degree from four-year college or university.
• 8 years+ relevant work experience.
• Advanced proficiency in Microsoft Office Suite including Word, PowerPoint, Excel, and Outlook.

Responsibilities

• Provide leadership, coaching and guidance to the account team to meet and exceed contractual commitments.
• Identify opportunities for strategic development of the account and drive organic growth through extra works and projects.
• Act as the single point of contact for overall account operations and ensure contractual compliance.
• Supervise, plan, and coordinate all operations, including maintenance, vendor services, help desk, and services in scope.
• Ensure account reviews, governance regimes, and reporting meet regulatory and contractual requirements.
• Maintain customer focus and manage relationships with clients at multiple levels.

Skills

Leadership

Account management

P&L management

Communication

Financial analysis

Education

Bachelor's degree

8+ years experience

Tools

Microsoft Office Suite

Word

PowerPoint

Excel

Outlook

Job description

CBRE Group, Inc. is seeking an Account Manager for Global Workplace Solutions Local in New York. You will lead a dedicated client team, ensuring financial and operational commitments are met while driving account growth and retaining the client at renewal.

Responsibilities include coordinating PM and vendor services, maintaining governance and reporting, and presenting financial and operational updates to stakeholders. This role requires strong leadership, communication, and strategic thinking.