Client-Focused Facilities Manager

CBRE Group, Inc.; Chicago, Cleveland, Dallas, Detroit (IL, OH, TX, MI); On-site; USD 85,000 - 120,000; Full time

Job summary

CBRE Group, Inc. in Chicago seeks an Account Manager to oversee a small to mid-size team delivering client commitments within Global Workplace Solutions. You will coordinate staff, schedules, and resources to ensure project success and strong client satisfaction.

The role emphasizes leadership, staffing, and performance management, with a focus on maintaining service levels and growing opportunities within existing accounts. This is an on-site position in multiple US locations.

Qualifications

• Bachelor's degree or equivalent experience with 3–5 years in related roles.
• Experience staffing, selecting, training, developing, coaching, mentoring, measuring and rewarding performance preferred.
• Ability to convey sensitive information and set performance expectations clearly.
• Strong leadership and organizational skills, with proficiency in Microsoft Office.

Responsibilities

• Provide formal supervision to employees, including training, coaching, performance evaluations, and staffing decisions.
• Coordinate daily team activities, assign tasks, and manage schedules and deadlines.
• Define project requirements with sales, identify risks, and implement action plans as needed.
• Coordinate resources to service projects and build strategic operational plans.
• Manage client relationships and identify new sales opportunities within accounts.
• Monitor service levels and report findings to senior management.
• Collaborate with cross-functional teams to meet scope and delivery objectives.
• Model CBRE RISE values in daily operations and decision making.

Skills

Leadership

Coaching

Staffing

Organizational Skills

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

CBRE Group, Inc. in Chicago seeks an Account Manager to oversee a small to mid-size team delivering client commitments within Global Workplace Solutions. You will coordinate staff, schedules, and resources to ensure project success and strong client satisfaction.

The role emphasizes leadership, staffing, and performance management, with a focus on maintaining service levels and growing opportunities within existing accounts. This is an on-site position in multiple US locations.