Account Operations Leader — Facilities & Growth

CBRE; Hartford (CT); On-site; USD 90,000 - 105,000; Full time

Job summary

CBRE in Hartford, CT seeks an Account Operations Manager to lead facilities management, own the work order platform, and drive operational excellence across maintenance and procurement. You will collaborate with site teams to ensure accurate data, efficient workflows, and strong vendor partnerships.

The role emphasizes health, safety, and environmental program support, KPI governance, and continuous improvement.

Qualifications

• Experience in facilities management or related field.
• Ability to build relationships with technicians, vendors, clients and stakeholders.
• Strong data, systems, and reporting skills.

Responsibilities

• Own and optimize the work order technology platform and ensure data accuracy.
• Oversee the preventative maintenance program with site teams, technicians, and vendors.
• Support sourcing, procurement, and vendor management activities.

Skills

Facilities management

Operations

Property operations

Maintenance planning

Project coordination

Vendor management

Tools

Work order platform

Job description

CBRE in Hartford, CT seeks an Account Operations Manager to lead facilities management, own the work order platform, and drive operational excellence across maintenance and procurement. You will collaborate with site teams to ensure accurate data, efficient workflows, and strong vendor partnerships.

The role emphasizes health, safety, and environmental program support, KPI governance, and continuous improvement.