Strategic Account Manager - ERP/MES Growth & Retention

Dassault Systèmes; Waltham (MA); On-site; USD 185,000 - 217,000; Full time

Benefits offered by this job

Bonus potential

Medical, dental, vision coverage

401K with company match

Flexible time off

10 paid holidays

Job summary

Dassault Systèmes is seeking a proactive Sales Account Manager to oversee and grow the DELMIAWorks client base. You’ll be the strategic business advisor and account owner, driving software adoption, retention, and expansion across licenses, modules, training, and services.

You’ll manage renewals, upsells, and service engagements, develop growth plans, and build executive relationships to deliver measurable ROI from DELMIAWorks ERP/MES while coordinating with Sales Engineering, Services, Support,

Qualifications

• 5+ years in B2B Account Management, Customer Success, or Software Sales within manufacturing or enterprise software.
• Proven ability to manage relationships, develop account plans, and identify upsell and renewals.
• Strong business and consultative selling skills with multi-level stakeholder engagement.
• Familiarity with manufacturing workflows such as shop floor control and inventory management.
• Excellent communication, presentation, forecasting, and negotiation skills.

Responsibilities

• Manage renewals, upsells, add-on module sales, and service engagements to hit expansion targets.
• Develop account plans to identify growth, protect recurring revenue, and prioritize engagement.
• Build relationships with executives, plant managers, and IT leaders to uncover opportunities.
• Lead consultative conversations to maximize ROI from DELMIAWorks ERP/MES.
• Guide opportunities from discovery through close and monitor account health.
• Travel to customer facilities as needed to deepen relationships and value.

Skills

B2B Account Management

Customer Success

Software Sales

Consultative selling

Forecasting

Strategic negotiation

Job description

Dassault Systèmes is seeking a proactive Sales Account Manager to oversee and grow the DELMIAWorks client base. You’ll be the strategic business advisor and account owner, driving software adoption, retention, and expansion across licenses, modules, training, and services.

You’ll manage renewals, upsells, and service engagements, develop growth plans, and build executive relationships to deliver measurable ROI from DELMIAWorks ERP/MES while coordinating with Sales Engineering, Services, Support,