Strategic Account Manager: Drive Revenue & Client Growth

Paycom; Denver (CO); On-site; USD 86,000 - 105,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Employee Stock Purchase Program

Paid vacation, sick, holidays

Paid family leave

Employee referral bonuses

Job summary

Paycom is seeking a Strategic Account Manager (Client Relations Representative) in the United States with strong relationship-building skills to retain and expand existing client accounts. The role offers a base salary of $95,000 per year plus an uncapped commission plan, with comprehensive benefits and a robust training program.

The position requires extensive travel up to 75% to meet with clients, conduct business reviews, and deliver strategic value propositions.

Responsibilities

• Works closely with Outside Sales Representative and Transition Specialist Representative to ensure a smooth and effective transition of client ownership during the initial phase, providing a seamless transition and continuity of exceptional service.
• Cultivates and nurtures existing client relationships for strong retention.
• Achieves sales quota and revenue goals through client retention and account expansion strategies.
• Proactively analyzes, clarifies, and validates client needs on an ongoing basis.
• Drives revenue retention/growth, account profitability, and client satisfaction/loyalty.
• Performs client presentations articulating the value proposition of software/solution/service offerings.
• Maintains relationships at C-level and throughout the organization in support of providing business solutions and tools.
• Conducts the required number of face-to-face meetings on a weekly basis and prepares a strategic agenda, reviews usage, oversees software system updates, identifies needs and opportunities, and provides insight that helps clients maximize the value of an employee HR lifecycle within Paycom solutions.
• Conducts regular business reviews with clients, presenting performance metrics, identifying areas of improvement, and proposing strategic recommendations.
• Stays updated on industry trends, market dynamics, and competitor activities to identify new growth opportunities.
• Develops a complete understanding of the client’s organizational structure.
• Assists in software development efforts by delivering feedback on market needs and opportunities.

Job description

Paycom is seeking a Strategic Account Manager (Client Relations Representative) in the United States with strong relationship-building skills to retain and expand existing client accounts. The role offers a base salary of $95,000 per year plus an uncapped commission plan, with comprehensive benefits and a robust training program.

The position requires extensive travel up to 75% to meet with clients, conduct business reviews, and deliver strategic value propositions.