Strategic Account Growth Manager — Uncapped Commission

Paycom; San Jose (CA); On-site; USD 81,000 - 109,000; Full time

Benefits offered by this job

Health insurance

Uncapped commissions

401(k) with match

Paid vacation and sick leave

Paid holidays

Employee stock purchase plan

Paid family leave

Employee referral bonuses

Job summary

Paycom is seeking a Strategic Account Manager (Client Relations Representative) to retain and grow existing client relationships, maximize usage of Paycom software, and identify new revenue opportunities. The role requires deep engagement with clients, cross-functional collaboration, and maintaining executive-level relationships.

Travel up to 75% is required. The package includes base salary with uncapped commissions, health insurance with minimal employee cost, a 401(k) match, paid time off,

Responsibilities

• Works closely with Outside Sales Representative and Transition Specialist Representative to ensure a smooth and effective transition of client ownership during the initial phase, providing a seamless transition and continuity of exceptional service.
• Cultivates and nurtures existing client relationships for strong retention.
• Achieves sales quota and revenue goals through client retention and account expansion strategies.
• Proactively analyzes, clarifies, and validates client needs on an ongoing basis.
• Drives revenue retention/growth, account profitability, and client satisfaction/loyalty.
• Performs client presentations articulating the value proposition of software/solution/service offerings.
• Maintains relationships at C-level and throughout the organization in support of providing business solutions and tools.
• Conducts the required number of face-to-face meetings on a weekly basis
• Prepares a strategic agenda, reviews usage, oversees software system updates, identifies needs and opportunities, and provides insight that helps clients maximize the value of an employee HR lifecycle within Paycom solutions
• Conducts regular business reviews with clients, presenting performance metrics, identifying areas of improvement, and proposing strategic recommendations.
• Stays updated on industry trends, market dynamics, and competitor activities to identify new growth opportunities.
• Develops a complete understanding of the client’s organizational structure.
• Assists in software development efforts by delivering feedback on market needs and opportunities.

Job description

Paycom is seeking a Strategic Account Manager (Client Relations Representative) to retain and grow existing client relationships, maximize usage of Paycom software, and identify new revenue opportunities. The role requires deep engagement with clients, cross-functional collaboration, and maintaining executive-level relationships.

Travel up to 75% is required. The package includes base salary with uncapped commissions, health insurance with minimal employee cost, a 401(k) match, paid time off,