Strategic Account Growth Manager

Paycom; Sacramento (CA); On-site; USD 86,000 - 105,000; Full time

Benefits offered by this job

Uncapped commission

Health insurance

Paid vacation

Sick days

Holidays

Personal days

401(k) matching

Employee stock purchase

Company events

Diversity & inclusion programs

Paid family leave

Employee referrals

Learning & development

Job summary

Paycom is seeking a Strategic Account Manager (Client Relations Representative) to retain and grow relationships with existing clients in the United States, ensuring continued value from Paycom solutions. The role offers a base salary of $95,000 per year with an uncapped commission plan, plus health insurance, 401(k) matching, paid time off, and other benefits; travel up to 75% may be required.

You will work with Outside Sales and Transition teams, cultivate client partnerships at the C-level,

Responsibilities

• Works closely with Outside Sales Representative and Transition Specialist to ensure a smooth and effective transition of client ownership during the initial phase.
• Cultivates and nurtures existing client relationships for strong retention.
• Achieves sales quota and revenue goals through client retention and account expansion strategies.
• Proactively analyzes, clarifies, and validates client needs on an ongoing basis.
• Drives revenue retention/growth, account profitability, and client satisfaction/loyalty.
• Performs client presentations articulating the value proposition of software/solution/service offerings.
• Maintains relationships at C-level and throughout the organization in support of providing business solutions and tools.
• Conducts the required number of face-to-face meetings on a weekly basis.
• Prepares a strategic agenda, reviews usage, oversees software system updates, identifies needs and opportunities, and provides insight that helps clients maximize the value of an employee HR lifecycle within Paycom solutions.
• Conducts regular business reviews with clients, presenting performance metrics, identifying areas of improvement, and proposing strategic recommendations.
• Stays updated on industry trends, market dynamics, and competitor activities to identify new growth opportunities.
• Develops a complete understanding of the client’s organizational structure.
• Assists in software development efforts by delivering feedback on market needs and opportunities.
• Travel up to 75% and attend in-person New Hire, Regional and Department training

Job description

Paycom is seeking a Strategic Account Manager (Client Relations Representative) to retain and grow relationships with existing clients in the United States, ensuring continued value from Paycom solutions. The role offers a base salary of $95,000 per year with an uncapped commission plan, plus health insurance, 401(k) matching, paid time off, and other benefits; travel up to 75% may be required.

You will work with Outside Sales and Transition teams, cultivate client partnerships at the C-level,