Strategic Account Manager — Client Growth & Success

Remote Genie; Northern (KY); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Unlimited PTO

Incentive compensation

Company-funded 401k contributions

Health insurance

BYOD reimbursement

Transparent culture

Job summary

Myriad360 is seeking a highly organized, customer-centric Account Manager based in the United States to support sales operations, onboarding clients, and managing accounts. You will coordinate quotes, orders, and negotiations while partnering with executives and internal teams to deliver exceptional service.

The role emphasizes relationship-building and operational excellence, with a focus on accuracy and timely delivery across orders and renewals.

Qualifications

• Seasoned account manager focused on onboarding clients and managing accounts.
• Ability to prepare quotes and ensure accurate order fulfillment.
• Strong organization, communication, and relationship-building skills.

Responsibilities

• Serve as trusted advisor to key accounts and executive sponsors.
• Support onboarding and growth initiatives with Sales.
• Generate timely, accurate quotes and ensure smooth order placement.
• Oversee contract negotiations and account management.
• Coordinate with internal teams to forecast stocking needs and delivery schedules.
• Act as client advocate to improve the customer experience.
• Collaborate cross-functionally to ensure on-time and accurate delivery of orders.
• Escalate risks and support remediation efforts.
• Complete ongoing security awareness training and uphold company policies.
• Perform other duties as assigned.

Skills

Account management

Customer service

Onboarding

Quote generation

Order fulfillment

Relationship building

Cross-functional collaboration

Job description

Myriad360 is seeking a highly organized, customer-centric Account Manager based in the United States to support sales operations, onboarding clients, and managing accounts. You will coordinate quotes, orders, and negotiations while partnering with executives and internal teams to deliver exceptional service.

The role emphasizes relationship-building and operational excellence, with a focus on accuracy and timely delivery across orders and renewals.