Strategic Account Manager & Client Success Partner

Myriad360; Northern (KY); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Unlimited PTO

Incentive compensation plans

Company-funded 401k contributions

Health insurance

BYOD reimbursement

Performance reviews

Job summary

Myriad360 is seeking a highly organized Account Manager to support sales operations, partner with Account Executives, clients, and partners, and build long-term trusted relationships. You’ll deliver accurate quotes, manage contracts, and coordinate with teams to ensure timely deliveries in a fast-paced environment.

The ideal candidate has 3–5 years in client-facing roles, a background in technology or IT solutions, and a proven ability to manage multiple accounts with precision and proactive

Qualifications

• 3–5 years in client-facing account management, sales support, or relationship management.
• Background in technology, IT solutions, or channel distribution.
• Proven success managing multiple accounts with accuracy, responsiveness, and strategic focus.
• Experience in procurement, supply chain, or logistics coordination a plus.
• Trusted advisor with a track record of building strong, long-term client relationships.

Responsibilities

• Serve as trusted advisor to key accounts and sponsors.
• Support onboarding and growth initiatives with Sales.
• Generate timely, accurate quotes and ensure smooth order placement.
• Oversee account management including contract and agreement negotiations.
• Coordinate with internal/external teams to forecast stocking needs and delivery schedules.
• Act as a client advocate to improve the customer experience.
• Collaborate cross-functionally to ensure on-time, accurate deliveries.
• Escalate risks and support remediation efforts.
• Complete ongoing security awareness training and comply with policies.
• Identify and escalate security risks to Executive Leadership and contribute to remediation.

Skills

Client-facing

Analytical thinking

Excellent communication

Highly organized

Problem solving

Collaborative

Tools

Salesforce

Quoting tools

Job description

Myriad360 is seeking a highly organized Account Manager to support sales operations, partner with Account Executives, clients, and partners, and build long-term trusted relationships. You’ll deliver accurate quotes, manage contracts, and coordinate with teams to ensure timely deliveries in a fast-paced environment.

The ideal candidate has 3–5 years in client-facing roles, a background in technology or IT solutions, and a proven ability to manage multiple accounts with precision and proactive