Strategic Account Manager – Client Ops & Growth

Myriad360; New York (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Unlimited PTO

Incentive compensation

Company-funded 401k

Health insurance

BYOD reimbursement

Performance reviews

Diverse coworkers

Job summary

Myriad360 in New York City is seeking a highly organized Account Manager to partner with Account Executives, clients, key partners, and internal teams to provide exceptional support throughout the sales operations process. You’ll deliver accurate quotes, oversee contracts, onboard clients, and drive growth initiatives in collaboration with Sales.

The role blends hands-on support with leadership as needed and requires 3-5 years in client-facing roles.

Qualifications

• 3-5 years in client-facing account management, sales support, or relationship management.
• Background in technology, IT solutions, or channel distribution preferred
• Proven success managing multiple accounts with accuracy, responsiveness, and strategic focus
• Skilled in quoting tools, CRM systems (e.g., Salesforce)
• Experience in procurement, supply chain, or logistics coordination a plus
• Trusted advisor with a track record of building strong, long-term client relationships

Responsibilities

• Serve as a trusted advisor to key accounts, customer stakeholders, and executive sponsors
• Support new client onboarding and growth initiatives in collaboration with Sales
• Generate timely, accurate quotes and ensure smooth order placement and processing
• Oversee customer account management including contract and agreement negotiations
• Coordinate with internal/external teams to forecast stocking needs and delivery schedules
• Act as a client advocate with a focus on improving the customer experience
• Collaborate cross-functionally to ensure on-time and accurate delivery of all orders
• Escalate risks appropriately and support remediation efforts
• Complete ongoing security awareness training and comply with company policies
• Identify and elevate security risks to the Executive Leadership Team and contribute to remediation
• Other duties as assigned

Skills

Account management

Tech solutions

Multi-account management

Sales CRM (Salesforce)

Procurement/logistics

Trusted advisor

Tools

Salesforce

Job description

Myriad360 in New York City is seeking a highly organized Account Manager to partner with Account Executives, clients, key partners, and internal teams to provide exceptional support throughout the sales operations process. You’ll deliver accurate quotes, oversee contracts, onboard clients, and drive growth initiatives in collaboration with Sales.

The role blends hands-on support with leadership as needed and requires 3-5 years in client-facing roles.