Strategic Account Manager, Architectural Solutions

Henricksen & Co; Washington (District of Columbia); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive benefits

Equal Opportunity Employer

Job summary

Henricksen is a full-service contract furniture dealership with a national footprint including DC offices. We seek an Account Manager to be the primary liaison for client accounts, guiding day-to-day engagement and delivering on order lifecycle objectives.

You will nurture client relationships, drive account strategy, coordinate quotes, contracts, and deposits, and collaborate with project teams to ensure successful outcomes and sustained profitability for Henricksen and its clients.

Qualifications

• Bachelor’s or associate degree in marketing, business administration, design, or related field.
• Five+ years’ experience in account management, sales, design, project management, or another client-facing role.
• Experience in contract furniture dealership or related industry.
• Proven ability to deliver client-focused solutions and negotiate win-win outcomes.
• Strong communication skills across diverse audiences and effective collaboration with teams.

Responsibilities

• Act as liaison for all work and parties engaged on the account, maintaining a comprehensive view of client needs.
• Develop and present quotes and service contracts, ensuring pricing accuracy and smooth close of sale.
• Coordinate planning, procurement, and logistics with project management to optimize efficiency and profitability.
• Drive quarterly and annual targets by expanding client investments and leveraging vendor programs.
• Coach teams and uphold core values while ensuring exceptional client experiences.

Skills

Account management

Sales

CRM software

Client communication

Education

Marketing/Business degree

Tools

CRM software

Microsoft Office

Project tools

Job description

Henricksen is a full-service contract furniture dealership with a national footprint including DC offices. We seek an Account Manager to be the primary liaison for client accounts, guiding day-to-day engagement and delivering on order lifecycle objectives.

You will nurture client relationships, drive account strategy, coordinate quotes, contracts, and deposits, and collaborate with project teams to ensure successful outcomes and sustained profitability for Henricksen and its clients.