Strategic Account Manager, Architectural Solutions

Henricksen & Co; Milwaukee (WI); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive benefits

Job summary

Henricksen is seeking an Account Manager to nurture client relationships and deliver exceptional service across the order life cycle. This role coordinates sales, project planning, and cross‑functional collaboration to maximize client value and retention across office, healthcare, education, and hospitality spaces.

The position offers opportunities to work with multiple offices (MN, IL, WI, DC) and grow within a leading national dealership backed by strong manufacturer partnerships.

Qualifications

• Bachelor’s or associate degree in marketing, business administration, design, or related field.
• Five+ years’ experience in account management, sales, design, project management, or another client‑facing role.
• Experience in contract furniture dealership or related industry.
• Recommend and deliver client‑focused solutions.
• Proficient and effective communicator across various audiences and situations.

Responsibilities

• Client Relationship + Account Management: Act as liaison for all work and parties engaged on the account(s).
• Sales Order Management: Develop plans and quotes; present contracts and obtain signatures/deposits as required.
• Pre-order, Project + Workflow Management: Plan and coordinate with Project Management; manage budgets and communications.
• Client + Business Advocacy: Set targets; identify add-on opportunities; manage client debt with Accounting.

Skills

Account management

Sales

Relationship building

CRM software

Communication

Project management

Negotiation

Problem-solving

Team orientation

Agile

Education

Bachelor's or associate degree in marketing, business administration, design, or related field

Tools

CRM software

Excel

PowerPoint

Office365

Job description

Henricksen is seeking an Account Manager to nurture client relationships and deliver exceptional service across the order life cycle. This role coordinates sales, project planning, and cross‑functional collaboration to maximize client value and retention across office, healthcare, education, and hospitality spaces.

The position offers opportunities to work with multiple offices (MN, IL, WI, DC) and grow within a leading national dealership backed by strong manufacturer partnerships.