Strategic Account Manager, Architectural Solutions

Henricksen; Minneapolis (MN); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive benefits

Equal Opportunity Employer

Job summary

Henricksen offers a full-service contract furniture solution with multiple office locations. The Account Manager will nurture client relationships, coordinate with project teams and vendors, and drive service delivery across the account life cycle.

The role supports MN, IL, WI, and DC offices with cross-location opportunities. Ideal candidates have 5+ years in account management, strong communication, and CRM experience, preferably in contract furniture.

Qualifications

• Bachelor’s or associate degree in marketing, business administration, design, or related field.
• Five+ years’ experience in account management, sales, design, project management, or another client-facing role
• Experience in contract furniture dealership or related industry
• Proficient and effective communicator across audiences and situations; strong customer service and problem-solving skills
• Willingness and ability to participate in off-hour business-related events

Responsibilities

• Serve as primary liaison and nurture client relationships across accounts.
• Develop plans, quotes, contracts, and deposits; ensure a seamless close of sale.
• Plan, schedule, and oversee projects with internal and external teams.
• Advocate for clients and align with project goals to drive profitability.
• Collaborate with teams to improve performance and account outcomes

Skills

Account management

Sales

Design

Project management

Communication

Negotiation

Customer service

Agile

Off-hour events

Education

Bachelor’s or associate degree in marketing, business administration, design, or related field

Tools

CRM software

MS Office365

Excel

PowerPoint

Job description

Henricksen offers a full-service contract furniture solution with multiple office locations. The Account Manager will nurture client relationships, coordinate with project teams and vendors, and drive service delivery across the account life cycle.

The role supports MN, IL, WI, and DC offices with cross-location opportunities. Ideal candidates have 5+ years in account management, strong communication, and CRM experience, preferably in contract furniture.