Strategic Account Manager, Architectural Solutions

Cofco,-A-Henricksen-Company; Washington (District of Columbia); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive benefits package

Hybrid work options

Job summary

Henricksen, a leading contract furniture dealership, seeks an Account Manager to nurture relationships across multiple offices including Washington, DC.

You will manage day‑to‑day engagement, drive project execution from sale to delivery, and expand client investments through trusted partnerships. The role requires 5+ years in account management, strong CRM, and excellent communication. Hybrid work with occasional events is supported.

Qualifications

• Minimum five years in account management or related client-facing role.
• Experience in contract furniture dealership or related industry.
• Proficient in CRM software, analytics, and consultative selling.
• Strong written and verbal communication across audiences.

Responsibilities

• Act as liaison for all work and parties engaged on the account(s) – inclusive of project team, partners, and vendors.
• Maintain a comprehensive view of the needs, goals, and expectations for the account(s).
• Build and nurture relationships with client teams, vendors, and partners.
• Ensure exceptional client experience through proactive engagement and issue resolution.
• Onboard and engage client team members to foster continuity and success.
• Coordinate with project management to plan, resource, and schedule effectively.

Skills

CRM software

Project management

Negotiation

Sales process

Client relationship management

Communication

Education

Bachelor’s or associate degree in marketing, business administration, design, or related field

Tools

Microsoft Office365

Spreadsheet analytics

Order processing systems

Job description

Henricksen, a leading contract furniture dealership, seeks an Account Manager to nurture relationships across multiple offices including Washington, DC.

You will manage day‑to‑day engagement, drive project execution from sale to delivery, and expand client investments through trusted partnerships. The role requires 5+ years in account management, strong CRM, and excellent communication. Hybrid work with occasional events is supported.