Strategic Account Manager – Architectural Solutions

Henricksen; Madison (WI); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive benefits

Job summary

Henricksen in Madison, Wisconsin seeks an Account Manager to nurture and expand client relationships across multiple offices. You’ll drive service delivery, manage quotes and contracts, and collaborate with project teams to ensure on-time, profitable outcomes.

Ideal candidates bring 5+ years in client-facing roles in contract furniture or related industries, strong CRM and communication skills, and a proven ability to grow account investments while delivering top-tier service.

Qualifications

• Bachelor’s or associate degree in marketing, business administration, design, or related field.
• Five+ years’ experience in account management or client-facing role.
• Experience in contract furniture dealership or related industry preferred.
• Proven ability to manage multiple projects and client relationships.

Responsibilities

• Act as main liaison for accounts, nurturing relationships and ensuring service excellence.
• Oversee sales order management, quotes, contracts, and deposits to secure close.
• Coordinate with project teams to plan, schedule, and communicate project milestones.
• Develop client strategies to expand investments and maximize profitability.
• Advocate for clients while aligning with internal teams to deliver value.

Skills

CRM software

Strong communication

Negotiation

Customer service

Education

Bachelor’s or associate degree in marketing, business administration, design, or related field

Tools

Microsoft Office 365

Excel / Analytics

Job description

Henricksen in Madison, Wisconsin seeks an Account Manager to nurture and expand client relationships across multiple offices. You’ll drive service delivery, manage quotes and contracts, and collaborate with project teams to ensure on-time, profitable outcomes.

Ideal candidates bring 5+ years in client-facing roles in contract furniture or related industries, strong CRM and communication skills, and a proven ability to grow account investments while delivering top-tier service.