Strategic Account Manager

Direct Traffic Solutions; Boca Raton (FL); On-site; USD 65,000 - 95,000; Full time

Job summary

Direct Traffic Solutions is seeking an Account Manager to lead on key client accounts and foster strong relationships. The role focuses on resolving client questions and issues while driving satisfaction and upsell opportunities.

You will collaborate with sales, customer service, and product teams to enhance the overall customer experience. Ideal candidates have experience in account management, a track record of developing new business with existing and new customers, and the ability to

Qualifications

• Experience in account management and developing new business opportunities.
• Excellent cross-functional collaboration with customer service and product development.
• Ability to manage client relationships and address issues promptly.
• Proven ability to juggle multiple account management projects with sharp attention to detail.

Responsibilities

• Oversee customer account management, including developing new business and negotiating contracts to maximize profits.
• Collaborate cross-functionally with sales, service, and product teams to keep clients satisfied and engaged.
• Ensure timely and successful delivery of solutions aligned with customer needs and objectives.

Skills

Communication skills

Negotiation

Presentation skills

Attention to detail

Tools

CRM software

Job description

Direct Traffic Solutions is seeking an Account Manager to lead on key client accounts and foster strong relationships. The role focuses on resolving client questions and issues while driving satisfaction and upsell opportunities.

You will collaborate with sales, customer service, and product teams to enhance the overall customer experience. Ideal candidates have experience in account management, a track record of developing new business with existing and new customers, and the ability to