Strategic Account Manager: Growth & Client Success

Business Contract Technologies; United States; On-site; USD 70,000 - 95,000; Full time

Job summary

Business Contract Technologies is seeking an Account Manager to lead key client relationships from our office. You will act as the primary contact, address issues, and respond to questions to ensure a positive working relationship.

You will collaborate with sales, customer service, and product teams to develop new business opportunities, negotiate contracts, and ensure timely delivery of solutions aligned with client goals.

Qualifications

• Bachelor's degree in Business, Sales or related field required.
• Strong verbal and written communications skills required.
• Excellent listening, negotiation, and presentation abilities.
• Familiarity with CRM software preferred.
• Proven ability to juggle multiple account management projects with attention to detail.
• Demonstrable ability to communicate, present and influence key stakeholders at all levels.

Responsibilities

• Oversee customer account management – develop new business and negotiate contracts to maximize profits.
• Collaborate cross-functionally – work with sales to achieve quotas while keeping clients satisfied and engaged.
• Ensure delivery to customers – facilitate timely and successful delivery of solutions.

Skills

Verbal & written communication

Negotiation

Presentation

Multitasking

Stakeholder management

Education

Bachelor's degree in Business or related field

Tools

CRM software

Job description

Business Contract Technologies is seeking an Account Manager to lead key client relationships from our office. You will act as the primary contact, address issues, and respond to questions to ensure a positive working relationship.

You will collaborate with sales, customer service, and product teams to develop new business opportunities, negotiate contracts, and ensure timely delivery of solutions aligned with client goals.