Strategic Account Leader – Remote LATAM Growth

Stateside; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Base compensation plus commissions

Quarterly company offsite trips

Monthly wellness stipend

Learning & development budget

Health Insurance

Job summary

Stateside, LATAM-based nearshore staffing partner for U.S. tech companies, seeks an Account Manager to own and grow relationships across a portfolio of clients. You’ll be their strategic ally, driving value, renewing contracts, and unlocking growth with precision.

You’ll collaborate with the delivery team to ensure outcomes exceed expectations, monitor success metrics, and present clear executive updates. Fluency in English and Spanish is required as you navigate cross-border engagements.

Qualifications

• 5+ years in client success, sales, or account management.
• 3+ years in a B2B customer-facing environment.
• Proven experience growing existing accounts and driving renewals.
• Background in tech or staff augmentation is a strong plus.
• Strong communication, negotiation, and project management skills.
• Fluent in English and Spanish.
• Based in LATAM with occasional travel to the U.S.

Responsibilities

• Own key client relationships and understand business priorities, challenges, and success metrics.
• Lead renewal and upsell strategy; collaborate with Sales for revenue growth.
• Build trusted advisory partnerships across technical and business teams.
• Work with the delivery team to ensure performance meets expectations.
• Track NPS and satisfaction metrics; surface insights for improvement.

Skills

Relationship-Builder

Revenue-Driven

Ambiguity tolerance

Results-oriented

Communication skills

Account ownership

Multitasking

Job description

Stateside, LATAM-based nearshore staffing partner for U.S. tech companies, seeks an Account Manager to own and grow relationships across a portfolio of clients. You’ll be their strategic ally, driving value, renewing contracts, and unlocking growth with precision.

You’ll collaborate with the delivery team to ensure outcomes exceed expectations, monitor success metrics, and present clear executive updates. Fluency in English and Spanish is required as you navigate cross-border engagements.