Strategic Account Growth Manager (Remote SaaS)

onboardmeetings; Indianapolis (IN); Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Fully remote work

Company provided equipment

US Based Employees

Comprehensive health plan (medical/d/p

HSA contribution

Flexible Spending Accounts available

Life insurance

Disability coverage

Job summary

OnBoard seeks an Account Manager to drive revenue within our existing customer base using value selling. You’ll build strong relationships with key decision-makers, identify opportunities, and expand footprints across accounts, while supporting renewals and price discussions.

You will collaborate with Customer Experience, Sales, Marketing, and Product teams to ensure alignment and success, while staying current on industry trends and competitor activity.

Qualifications

• Bachelor’s degree in business or related field.
• 3–5 years in Account Management or Sales, SaaS preferred.
• Experience with in-person, phone, and video calls/presentations.
• Proven renewals and expansion capabilities.

Responsibilities

• Own growth strategies within existing accounts to hit revenue targets.
• Build relationships with key decision-makers and users.
• Conduct business reviews and tailor solutions to goals.
• Identify upsell/cross-sell opportunities within accounts.
• Develop account plans with profiling, SWOT, and sales strategies.
• Coordinate with internal teams to support accounts effectively.
• Lead proposal creation, price objections, and closing growth deals.
• Execute outbound prospecting as needed to drive growth.
• Negotiate and close deals with favorable pricing and terms.
• Ensure high customer satisfaction and retention.
• Monitor satisfaction and identify improvement areas.
• Maintain opportunity pipelines in Salesforce and forecast growth.

Skills

Relationship management

Negotiation

Sales strategy

Communication

CRM proficiency

Education

Bachelor's degree in business administration, Marketing, or related field

Tools

Salesforce

Gong

ZoomInfo

ChurnZero

Job description

OnBoard seeks an Account Manager to drive revenue within our existing customer base using value selling. You’ll build strong relationships with key decision-makers, identify opportunities, and expand footprints across accounts, while supporting renewals and price discussions.

You will collaborate with Customer Experience, Sales, Marketing, and Product teams to ensure alignment and success, while staying current on industry trends and competitor activity.