Growth-Focused SaaS Account Manager (Remote)

Coinscapture; United States; Hybrid; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental and vision

401(k) match

Flexible work environment

Paid time off

Holidays

Job summary

SOCi is seeking an Account Manager for remote employment in the United States to expand and retain revenue within our existing client base. You will partner with Customer Success, negotiate renewals, and drive upsell opportunities while maintaining strong executive-level relationships across multi-location brands.

This role emphasizes strategic account plans, cross-functional collaboration, and an entrepreneurial mindset, with base salary of $75,000–$100,000 USD plus commissions, and a

Qualifications

• 5+ years of quota-carrying account management or sales in a B2B or SaaS environment.
• Proven renewals, negotiations and upselling success.
• Excellent communication and cross-functional collaboration with Success, Sales and Legal teams.
• Highly organized with experience managing multiple deals simultaneously.

Responsibilities

• Build and execute account plans to drive growth and retention across multi-location clients.
• Cultivate deep relationships with executive stakeholders and decision-makers.
• Lead renewal negotiations and identify upsell opportunities.
• Represent SOCi at events, conferences and account reviews.
• Act as a subject matter expert on localized marketing at scale.
• Collaborate with customer success, product and marketing to deliver exceptional experiences.
• Use CRM tools to manage pipeline and track client health.
• Provide compelling ROI analyses to client executives.
• Maintain forecast accuracy and pipeline discipline.

Skills

Account management

Sales

Quota carrying

Renewals

Upselling

Contract negotiations

Cross-functional collaboration

CRM

Forecasting

Tools

Salesforce

Job description

SOCi is seeking an Account Manager for remote employment in the United States to expand and retain revenue within our existing client base. You will partner with Customer Success, negotiate renewals, and drive upsell opportunities while maintaining strong executive-level relationships across multi-location brands.

This role emphasizes strategic account plans, cross-functional collaboration, and an entrepreneurial mindset, with base salary of $75,000–$100,000 USD plus commissions, and a