Strategic Account Growth Manager

Paycom; San Antonio (TX); On-site; USD 86,000 - 105,000; Full time

Benefits offered by this job

Health insurance (employee cost $1 per

401(k) with company match

Employee Stock Purchase Program

Paid vacation

Paid holidays

Sick leave

Paid family leave

Learning & development programs

Job summary

Paycom is hiring a Strategic Account Manager (Client Relations Representative) to retain and expand existing client relationships, optimize software usage, and drive revenue through retention and upsell opportunities. The role involves close collaboration with Outside Sales and Transition teams, frequent client engagements, and a focus on delivering measurable value from Paycom solutions.

The position offers a base salary with an uncapped commission plan, health insurance at a minimal employee

Responsibilities

• Works with Outside Sales Representative and Transition Specialist to ensure smooth ownership transition and continuity of service.
• Cultivates and nurtures existing client relationships to improve retention.
• Achieves sales quota and revenue growth through client retention and account expansion.
• Proactively analyzes client needs and validates them on an ongoing basis.
• Drives revenue retention, account profitability, and client satisfaction/loyalty.
• Delivers client presentations articulating the value proposition of Paycom offerings.
• Maintains relationships at C-level and across the client organization.
• Performs required face-to-face meetings weekly.
• Prepares strategic agendas, reviews usage, oversees software updates, identifies needs and opportunities, and guides clients to maximize HR lifecycle value within Paycom solutions.
• Conducts regular business reviews with clients, presenting metrics and proposing strategic recommendations.
• Stays updated on industry trends and competitive activity to identify growth opportunities.
• Develops understanding of the client’s organizational structure.
• Assists in software development by delivering market feedback.

Job description

Paycom is hiring a Strategic Account Manager (Client Relations Representative) to retain and expand existing client relationships, optimize software usage, and drive revenue through retention and upsell opportunities. The role involves close collaboration with Outside Sales and Transition teams, frequent client engagements, and a focus on delivering measurable value from Paycom solutions.

The position offers a base salary with an uncapped commission plan, health insurance at a minimal employee