Strategic Account Growth Manager

Expeditors International; El Paso (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Paid Vacation

Holidays

Flexible Days

Paid Sick Time

401(k) Retirement Savings Plan with 1:

Employee Stock Purchase Plan (ESPP)

Health Savings Account (HSA)

Life and Disability Insurance

Paid Parental Leave

Dependent Care Flexible Spending

Employee Assistance Program (EAP)

Training and Personnel Development

Educational Assistance and Reimburse

Job summary

Expeditors International seeks a Local Account Manager to cultivate customer relationships and grow business within assigned accounts in the United States. You will own the customer relationship, uncover opportunities, and coordinate with internal teams to deliver expanded value.

You will collaborate with Product, Operations, Sales and other groups to deliver solutions, ensure service excellence, and drive sustainable growth across multiple stakeholders.

Qualifications

• Experience in account management, customer service, or business development in logistics.
• Strong communication skills.
• Proven ability to coordinate across teams.

Responsibilities

• Develop and retain customer accounts.
• Build relationships across levels within the customer's organization.
• Identify opportunities for Expeditors products, services, locations, and solutions.
• Maintain CRM records with accurate activity, opportunities, and follow-ups.
• Collaborate with Product, Operations, Sales to deliver customer-focused solutions.
• Lead customer meetings and business reviews with clear objectives and follow-ups.

Skills

Account management

Customer service

Relationship-building

Communication skills

CRM usage

Tools

CRM tools

Microsoft Excel

Salesforce

Job description

Expeditors International seeks a Local Account Manager to cultivate customer relationships and grow business within assigned accounts in the United States. You will own the customer relationship, uncover opportunities, and coordinate with internal teams to deliver expanded value.

You will collaborate with Product, Operations, Sales and other groups to deliver solutions, ensure service excellence, and drive sustainable growth across multiple stakeholders.