Global Strategic Account Manager

Expeditors; Columbus (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health plan

Life insurance

Disability insurance

401(k) plan

Employee stock purchase plan

Training program

Paid time off

Job summary

Expeditors seeks a Customer Retention and Development Manager to own and grow relationships with a top global customer. You will develop, maintain, and manage ongoing activities, ensuring cross-functional and geographic requirements are met.

You will lead strategic reviews, deliver value through business intelligence, and work with senior executives to create timely solutions that drive revenue growth and cost reduction, while upholding Expeditors’ culture and professionalism.

Qualifications

• University or equivalent business qualifications.
• Minimum 3 years Expeditors or industry experience.
• Proficient in MS Office and CRM software.
• Strong analytical and interpersonal skills.

Responsibilities

• Develop, maintain, and manage Expeditors worldwide activity for a top global customer.
• Identify and service cross-functional and geographical customer requirements.
• Lead business reviews and workshops to drive collaboration and value creation.
• Create value-add solutions with senior leadership to increase revenue and profitability.
• Own the customer relationship and ensure KPI reporting and performance.

Skills

Strong analytical skills

Interpersonal skills

Problem solving

Charismatic

Education

University or equivalent business qualifications

Tools

MS Office

CRM software

Job description

Expeditors seeks a Customer Retention and Development Manager to own and grow relationships with a top global customer. You will develop, maintain, and manage ongoing activities, ensuring cross-functional and geographic requirements are met.

You will lead strategic reviews, deliver value through business intelligence, and work with senior executives to create timely solutions that drive revenue growth and cost reduction, while upholding Expeditors’ culture and professionalism.