Strategic Logistics Account Manager

Expeditors; El Paso (TX); Vor Ort; USD 55.000 - 85.000; Vollzeit

Benefits dieser Stelle

Paid Vacation

Holidays

Flexible Days

Sick Time

401(k) Plan with match

ESPP

Health Savings Account

Life Insurance

Parental Leave

DC FSA

EAP

Training & Development

Education Assistance

Salary + Commissions

Zusammenfassung

Expeditors is seeking a Local Account Manager in the El Paso area to develop customers, build lasting relationships, and grow business. The role focuses on going beyond current engagements, learning each customer's operations, and uncovering new opportunities to deliver Expeditors value.

The successful candidate will own assigned customer relationships, partner with product, operations, and sales teams, and drive a proactive business development mindset to sustain momentum and create measurable

Qualifikationen

• Experience in account management, customer service, business development, logistics, supply chain, or a related field.
• Strong customer service and relationship-building skills.
• Strong verbal and written communication skills.
• Ability to clearly document and communicate customer requirements.
• Strong problem-solving skills and the ability to coordinate issue resolution across teams.
• Ability to manage multiple priorities and maintain consistent follow-up.
• Proficiency with Microsoft Office and other business systems or CRM tools, where applicable.
• Strong attention to detail and organizational skills.
• Experience supporting complex customer accounts across multiple stakeholders or locations.
• Experience identifying growth opportunities within existing customer accounts.
• Experience working in a cross-functional service environment.

Aufgaben

• Actively identify and pursue opportunities to retain, develop, and grow business within assigned accounts.
• Develop a strong understanding of each customer's business, supply chain, priorities, challenges, and objectives.
• Look beyond the business we handle today to identify opportunities for additional Expeditors products, services, locations, and solutions.
• Demonstrate curiosity by asking meaningful questions and using customer knowledge to uncover needs and potential opportunities.
• Build and actively manage a pipeline of business opportunities, maintaining consistent ownership and follow-up.
• Turn customer needs and challenges into actionable opportunities by collaborating with the appropriate internal teams.
• Take ownership of business development activity and maintain momentum from initial discovery through solution development and implementation.
• Look for opportunities to introduce value-added solutions that strengthen the customer relationship and differentiate Expeditors.

Kenntnisse

Account management

Customer service

Business development

Logistics

Supply chain

CRM tools

MS Office

Communication

Multitasking

Tools

CRM software

Microsoft Office

ERP systems

Jobbeschreibung

Expeditors is seeking a Local Account Manager in the El Paso area to develop customers, build lasting relationships, and grow business. The role focuses on going beyond current engagements, learning each customer's operations, and uncovering new opportunities to deliver Expeditors value.

The successful candidate will own assigned customer relationships, partner with product, operations, and sales teams, and drive a proactive business development mindset to sustain momentum and create measurable