Global Client Growth & Relations Manager

Expeditors; Nashville (TN); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Paid Vacation

Holiday, Sick Time

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development

Growth opportunities within the公司

Employee Referral Program Bonus

Job summary

Expeditors in Nashville is seeking a dynamic Account Manager to lead cross-functional client engagements and drive revenue growth across global accounts. You will align product, geography, and operations to deliver value-add solutions, improve collaboration, and reduce costs for key customers.

The role focuses on expanding relationships, delivering world-class business reviews, and partnering with senior leadership to identify new opportunities while maintaining exceptional customer satisfaction

Qualifications

• University or equivalent business qualifications.
• Minimum 3 years Expeditors or industry experience.
• Experience in business development preferred.
• Knowledge of Expeditors products and services.
• Knowledge of required Expeditors operating systems.
• Proficient in MS Office.
• Strong leadership skills.
• Ability to travel in accordance with company policy.
• Proven problem solving and interpersonal skills.
• Charismatic with an ability to connect.

Responsibilities

• Strengthen relationships with assigned accounts.
• Maintain and grow revenue of assigned accounts.
• Understand customers’ business, strategy, and our role.
• Build unity between Expeditors’ product, management and operations team and the customer.
• Penetrate organizational structure of assigned accounts and develop relationships at all levels.
• Communicate service issues and drive issue resolution.
• Ensure customer satisfaction and follow-up; action items updated weekly.
• Assist with invoicing and collections when needed.
• Manage client profiles for each account.
• Create process maps to understand material and information flow.
• Maintain accurate account data and meeting notes.

Skills

Leadership

KPI requirements

Problem solving

Interpersonal skills

Charismatic

Travel willingness

Education

University or equivalent business qualifications

Tools

MS Office

Job description

Expeditors in Nashville is seeking a dynamic Account Manager to lead cross-functional client engagements and drive revenue growth across global accounts. You will align product, geography, and operations to deliver value-add solutions, improve collaboration, and reduce costs for key customers.

The role focuses on expanding relationships, delivering world-class business reviews, and partnering with senior leadership to identify new opportunities while maintaining exceptional customer satisfaction