Strategic Account Growth Lead (Construction & Doors)

ASSA ABLOY Sicherheitstechnik GmbH; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) Plan

Tuition Reimbursement

Learning & Career Development

Flexible Spending

Job summary

ASSA ABLOY Sicherheitstechnik GmbH in Phoenix, AZ seeks an experienced Strategic Account Manager to manage and grow a portfolio of strategic customers. This on-site role partners with internal teams to drive revenue, retention, and long-term account success across doors, hardware, and related construction products.

The role requires 5+ years in account management or related fields, a strong track record of growing key accounts, and excellent communication and analytical skills.

Qualifications

• High School Diploma or GED required; Associate's or Bachelor's degree preferred
• 5+ years of experience in account management, business development, sales, project management, customer success, or related roles
• Industry experience in doors, frames, hardware, construction, building materials, architectural products, manufacturing, or related fields
• Proven track record of building customer relationships, driving revenue growth and managing complex customer accounts
• Strong analytical, communication, and relationship-building skills with executive stakeholders
• Strong organizational skills and ability to manage multiple priorities and deadlines
• Experience with CRM, ERP, quoting, or project management systems preferred
• Experience managing multi-location customer accounts or distributors preferred
• Knowledge of hollow metal doors and frames, door hardware, opening solutions, or commercial construction products preferred

Responsibilities

• Develop and execute strategic account plans to increase revenue and share of wallet
• Identify and pursue new business opportunities
• Conduct regular business reviews to assess performance and opportunities
• Build relationships with executives and procurement teams
• Collaborate with internal teams to maximize customer growth
• Provide quote support, order review, and onboarding of customer service reps
• Lead monthly customer pulse calls and account communications
• Prepare reporting on account activity, growth initiatives, and pipeline opportunities
• Monitor market trends to identify risks and opportunities
• Coordinate cross-functional teams for successful customer outcomes

Skills

Account management

Business development

Sales

Project management

Customer success

Relationship building

Analytical skills

Communication

Presentation

Organizational skills

Problem solving

CRM/ERP systems

MS Office (Excel/PowerPoint)

Education

High School Diploma or GED

Associate's or Bachelor's degree preferred

Tools

CRM software

ERP systems

Quoting systems

Job description

ASSA ABLOY Sicherheitstechnik GmbH in Phoenix, AZ seeks an experienced Strategic Account Manager to manage and grow a portfolio of strategic customers. This on-site role partners with internal teams to drive revenue, retention, and long-term account success across doors, hardware, and related construction products.

The role requires 5+ years in account management or related fields, a strong track record of growing key accounts, and excellent communication and analytical skills.