Strategic Account Engagement Manager

Ryder System, Inc.; Horsham (PA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k) retirement plan

Paid time off

Job summary

Ryder System, Inc. in Horsham, PA is seeking a Customer Engagement Manager to lead assigned accounts and drive growth across Ryder services including Full-Service Lease, Programmed Maintenance, and Fleet Management.

You will build relationships with customer influencers, develop upsell opportunities, and manage the sales process end-to-end. Responsibilities include achieving quotas, maintaining regular contact, coordinating with Ryder and vendors, ensuring contracted services are delivered, and

Qualifications

• Bachelor's degree in business, marketing, or transportation, or equivalent experience.
• 2 years or more experience providing service to customers.
• 2 years or more experience selling to customers.

Responsibilities

• Attain or exceed assigned sales quotas and manage accounts.
• Develop upsell opportunities and maintain CRM.
• Ensure contracted services are delivered and manage customer satisfaction.
• Educate customers on new Ryder services.

Skills

Sales skills

Account Management skills

Negotiation skills

Contractual leasing

Pricing

Education

Bachelor's degree in business, marketing, or transportation, or equivalent experience

Job description

Ryder System, Inc. in Horsham, PA is seeking a Customer Engagement Manager to lead assigned accounts and drive growth across Ryder services including Full-Service Lease, Programmed Maintenance, and Fleet Management.

You will build relationships with customer influencers, develop upsell opportunities, and manage the sales process end-to-end. Responsibilities include achieving quotas, maintaining regular contact, coordinating with Ryder and vendors, ensuring contracted services are delivered, and