Strategic Account Director — Growth, Retention & Strategy

SBM; Missouri; On-site; USD 140,000 - 150,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

SBM is seeking an Account Director to plan, develop, and implement customer strategies aimed at retaining existing business and growing within assigned accounts. The role requires travel and offers a base salary in the $140,000–$150,000 range per year.

The ideal candidate will lead client programs, coordinate with marketing, operations, and sales, and drive growth while ensuring alignment with the corporate strategy. A bachelor’s degree and 5–8 years of experience are required.

Qualifications

• Bachelor’s degree in Business Management, or a related field from a four-year college or university with 5-8 years of experience.
• Certificates, Licenses, Registrations: May be required to have a valid driver’s license.

Responsibilities

• Provides direction and develops growth and retention for client specific programs.
• Reviews research to anticipate competition and market trends and translate customer’s attitudes of services and relationship.
• Consults with development teams on market requirements and product features.
• Communicates strategies including marketing, operations, communications, sales, and employee satisfaction from assigned customer to executive team.
• Coordinates and aligns strategy with corporate growth plan.
• Works with other departments to help develop relationship with regards to, pricing, positioning, and packaging.
• Evaluates and analyzes program results and presents recommendations for changes in strategy.

Education

Bachelor’s degree in Business Management or related field

Job description

SBM is seeking an Account Director to plan, develop, and implement customer strategies aimed at retaining existing business and growing within assigned accounts. The role requires travel and offers a base salary in the $140,000–$150,000 range per year.

The ideal candidate will lead client programs, coordinate with marketing, operations, and sales, and drive growth while ensuring alignment with the corporate strategy. A bachelor’s degree and 5–8 years of experience are required.