Strategic Account Director for Growth & Leadership

Pacific West Site Services, Inc.; New York (NY); On-site; USD 140,000 - 150,000; Full time

Benefits offered by this job

Benefits package

Job summary

SBM Management Services, LP seeks an Account Director to lead a portfolio, drive organic growth, and retain existing business through strategic planning and leadership. The role emphasizes aligning with SBM’s vision, communicating value, and coordinating across departments. Travel to client sites is required.

The candidate should bring experience in operations and account management, with the ability to develop presentations and reports that convey impact and results.

Qualifications

• Bachelor’s degree in Business Management or related field required; 5-8 years experience for Level I/Level II option.
• Level II requires 8+ years of experience; equivalent combination of education and experience.
• Certificates/Licenses: May require valid driver’s license.
• Strong communication and leadership abilities to drive growth and retention.

Responsibilities

• Deliver value to SBM customers to promote advocacy and align with SBM’s growth plan
• Provide leadership to support existing program retention and organic growth
• Ensure sites within the portfolio comply with contractual agreements and SBM processes
• Adhere to reporting requirements including internal reviews and portfolio updates
• Travel is required to assess site performance and relationship health
• Identify opportunities to innovate and introduce next-level solutions across portfolio
• Communicate SBM vision and value propositions to internal teams
• Coordinate interdepartmentally to support operational excellence and growth
• Manage leadership succession planning through regular evaluations
• Conduct management meetings to reinforce accountability and motivation
• Perform other duties as assigned

Skills

Leadership

Strategic thinking

Communication skills

PowerPoint presentations

Report writing

Education

Bachelor’s degree in Business Management or related field

Bachelor’s degree in Business Management or related field (Level II with 8+ years experience)

Certificates, Licenses, Registrations may be required (driver’s license)

Job description

SBM Management Services, LP seeks an Account Director to lead a portfolio, drive organic growth, and retain existing business through strategic planning and leadership. The role emphasizes aligning with SBM’s vision, communicating value, and coordinating across departments. Travel to client sites is required.

The candidate should bring experience in operations and account management, with the ability to develop presentations and reports that convey impact and results.