Strategic Account Director — Growth & Retention Leader

SBM Management Services, LP; Charlotte (NC); Sur place; USD 100 000 - 140 000; Plein temps

Résumé du poste

SBM Management Services, LP in Charlotte, NC is seeking an Account Director to lead the development and execution of customer strategies aimed at retaining existing business and growing revenue within assigned accounts.

You will collaborate with marketing, operations, and finance to align pricing, packaging, and service levels with client needs, and you will guide a team of supervisors to deliver measurable results.

Qualifications

• Bachelor’s degree in Business Management or related field.
• 5–8 years of experience in account management or a related role.
• Valid driver's license may be required for travel.

Responsabilités

• Develops growth and retention strategies for client programs.
• Reviews market research to anticipate competition and trends.
• Consults with development teams on market requirements and product features.
• Communicates strategies to executive team across departments.
• Drives alignment with pricing, positioning, and packaging.
• Travel to client sites as needed.

Connaissances

Strategic planning

Leadership

Client relationship management

Market analysis

Formation

Bachelor's degree in Business Management or related field

Description du poste

SBM Management Services, LP in Charlotte, NC is seeking an Account Director to lead the development and execution of customer strategies aimed at retaining existing business and growing revenue within assigned accounts.

You will collaborate with marketing, operations, and finance to align pricing, packaging, and service levels with client needs, and you will guide a team of supervisors to deliver measurable results.